Please be aware due to weather, promotional periods, and holidays, we often see a delay in shipping times on all orders. For ground packages it may take up to 10 business days after processing for packages to arrive. Please contact us if you do not receive your shipping confirmation and tracking information within 7 business days of your order date. We appreciate your understanding.
Orders placed on https://www.hanwag.com/us/en-us can be shipped to all 50 states. We do not ship to Puerto Rico, Guam, American Samoa, or the U.S. Virgin Islands at this time.
*Note that all orders shipping to P.O. Boxes or military addresses must have Economy as the selected shipping method. If Economy is not the selected shipping method for a P.O. Box or military address, the shipping method will be changed to Economy before shipping.*
Once your order is packed and ready to leave the warehouse you will receive an email providing you with tracking information.
Hanwag is not liable for lost packages when the shipping address is incorrectly provided at checkout.