What can I do if the sole is wearing away or coming loose from my boot or shoe, and my boots are outside of the Warranty Period? October 01, 2020 14:11 Updated Please consult a boot/shoe repair shop. Related articles How do I get my boots resoled? Warranty Policy Why don't the soles have as much grip as before? What is better, leather footwear or footwear with a Gore-Tex® membrane? How do I contact Customer Service?